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Section 6: Creating an organizational informal learning environment

Creating a positive learning environment

As Tobin pointed out, if you want a high-performing organization, then get employees to raise the level of training. [1] Organizations, everywhere, are understanding the importance of informal learning within the workplace. They are often challenged by making it a reality. Very simply, learning must be supported by every level of the organization. Organizations must also allow learning to take place as well as create an environment where employees can take advantage of learning opportunities.

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Identifying employee, manager, and leadership roles in learning

Organizational leadership to include supervisors, managers, and leaders at all levels are the key to creating a positive learning environment. If they believe learning is important and demonstrate this in deed, the employees will also find it to be important.

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Developing informal learning resources

In addition, to having leadership support for learning, employees must also have easy access to learning resources. These resources must be current, relevant, and accessible. Employees at all levels of the organization should be encouraged to develop and share learning resources across the organization. Technology can be a key factor in distributing resources.

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Developing a knowledge network

A knowledge network is a place where users can go to learn. Knowledge networks should be continuously growing and adapting to changing conditions. The best systems are organic where all participants have an opportunity to contribute.

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Section 1 | Section 2 | Section 3 | Section 4 | Section 5 | Section 6


  1. Tobin, D. (2000). All learning is self-directed: How organizations can support and encourage independent learning . Alexandria VA: ASTD.