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Developing a knowledge network

A knowledge network is a place where users can go to learn. Knowledge networks should be continuously growing and adapting to changing conditions. They should also capture corporate knowledge that will disappear when the baby boomers retire. [1] By recording this information and other critical information, it is possible to identify knowledge weaknesses or gaps. [1] A knowledge network should include managing content, managing connections, providing learning resources and providing learning tools. [2] Three key knowledge-sharing tools: areas to discuss such as communities of practice and discussion forums; blogs, wikis, and web conferencing tools; and social networking for collaboration. [3]

Knowledge networks are useful... if used; they have to be current and easy to use. [2] When creating a learning system keep the formality down, and let the workers easily add content to a system. [3] Knowledge networks should editable by all members of the organization. [2] It is important to help others learn how to use the tools and when is the best situation. [3]

Knowledge base systems help provide current answers in a just-in-time manner. [2] Teams can collaborate easier using tools such as wikis, blogs, and email; as a result, individuals are more inclined to collaborate. [1] Blogs and wikis can be used to consolidate information spread over many sites. [3] The learning structure should be a pull type rather than a push type environment. [4] It is important to create information that can be accessed through an aggregator rather than requiring a learner to always check back. [5]

It is key to establish a collaborative culture, one where workers can work together easily. [3] A key to informal learning is social connections, it is important for learners to find key knowledge holders. [4] Through the use of informal learning tools, key knowledge holders can be identified. [1] Identified individuals who have special knowledge, could be coaches, mentors, teachers. [2]

Section 1 | Section 2 | Section 3 | Section 4 | Section 5 | Section 6


  1. 1.0 1.1 1.2 1.3 Belliveau, V. (2010). The industrialisation of informal learning. ‘’’Training Journal’’’, 50 – 53.
  2. 2.0 2.1 2.2 2.3 2.4 Tobin, D. (2000). All learning is self-directed: How organizations can support and encourage independent learning . Alexandria VA: ASTD.
  3. 3.0 3.1 3.2 3.3 3.4 Gilmore, A. (2008). Hands off: Facilitating informal learning. Certification Magazine, 10(10), 46 – 49.
  4. 4.0 4.1 Cross, J. (2007). Informal Learning: Rediscovering the Natural Pathways That Inspire Innovation and Performance. San Francisco, CA: John Wiley & Sons, Inc.
  5. Siemens, G. (2006). Knowing knowledge. Lexington, KY. Retrieved from